Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1-2 weeks after receiving payment confirmation. Orders are not shipped or delivered on weekends or holidays. If there is a significant delay in shipment, notification will be sent via email.

Shipping Rates and Delivery Estimates

Shipping charges for orders will be calculated and displayed at checkout. Delivery times may vary depending on the destination and shipping method selected.

Shipping Method l: Royal Mail, or Evri

Estimated Delivery Time:

3-5 business days 

 

Cost: £4.50

 

Delivery delays can occasionally occur due to factors beyond control, such as customs processing or carrier delays.

Shipment Confirmation and Order Tracking

Once an order has shipped, a confirmation email will be sent containing tracking information. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

The company is not responsible for any customs duties, taxes, or fees applied to an order. All charges imposed during or after shipping are the responsibility of the customer.

Damages

The company is not liable for products damaged or lost during shipping. If an order arrives damaged, contact the shipping carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

International shipments may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates. Customers are responsible for ensuring that products ordered comply with local import regulations.

Incorrect Address or Failed Delivery

If an incorrect address is provided or a package is returned due to failed delivery attempts, additional shipping fees may apply for reshipment.

Contact Information

For questions about this Shipping Policy, contact customer support at [insert contact email or phone number].